Temporary Disruption - Surgery Improvement Works

From 09/03/2026 to 31/03/2026, improvement works will be taking place within the surgery at St Stephen’s Health Centre.

These works are to improve room capacity and enhance patient access.

The practice will remain open as normal during this time. Appointments and access to appointments will not be affected, however there may be some noise or minor disruption in certain areas of the building.

We apologise for any inconvenience and appreciate your patience while these improvements are carried out.

Thank you.

St Stephen’s Health Centre

Pride in Practice

Please use this where possible for

  • Blood test results
  • Access to records
  • Prescription requests

You can confirm your ID online with a photo of your passport, or we can confirm at reception and grant you a PIN/ linkage code. Please let us know when you have confirmed your ID, so we can upgrade your access.

We want to understand your needs in advance. Due to current volumes we can’t guarantee a consultation within 48h, but we can acknowledge and give you a timescale for response. Please flag up if the problem is new or ongoing, and if it something our reception team can help with. We need to prioritise by clinical need, and offer fair access to all. Sending an enquiry is quick and easy. You can access the portal  here.

This practice allows community health service clinical staff directly involved in your care to access parts of your medical record. Your consent will be asked before this can take place. If you do not wish this to happen, please let the practice know.

You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.